Cancellation of Orders
When you choose products and pay for them on our website, that is deemed to be a confirmed order. An order can be cancelled over phone or through email before your goods are shipped. We accept to cancel your order only if we receive such communication and acknowledge the same before shipping
your order.
When an order cancellation is accepted by us, we would refund the amount paid, through online transfer, after taking your account number details. All refunds are subject to normal banking procedures.
Returns
Return with your purchase accepted only when there is physical damage or product is completely different (product will have slight colour difference due to monitor resolution which cannot be accepted as reason of exchange/return), we will exchange the goods provided that they are unused, in their original condition, and carry all original labels and tags. Exchanges must be made within a week of delivery, and only one exchange per item is permitted. Goods should be returned in the original packaging and the invoice enclosed with your order should also be returned. Our decision regarding the condition of returned goods shall be final. Shipping charges cannot be refunded and return shipping charges shall be borne by the customer.
Return shipping charges would be borne by us only in case of wrong product shipment.